Shipping policy
At The Coffee High, every order is freshly prepared and packed with care before it ships.
Processing Time:
Orders are typically processed within 2–4 business days. You’ll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery:
Shipping costs are calculated at checkout based on your location and order weight. Delivery times may vary depending on the carrier and your location, but most orders arrive within 3–7 business days after shipping.
Delays & Issues:
We are not responsible for shipping delays caused by the carrier, incorrect addresses, or weather conditions. Once your package has been shipped, it is in the carrier’s hands.
If your order arrives damaged or there’s an issue with your delivery, please contact us within 3 days of receiving your package at thecoffeehigh@gmail.com, and we’ll do our best to help.
Thank you for supporting small-batch coffee, crafted and shipped with love.